Search results for "offshore outsourcing"
showing 8 items of 8 documents
The magnitude of a product recall: offshore outsourcing vs. captive offshoring effects
2018
The escalation in product recalls in recent years is attributed to the rise of globalisation and associated challenges of offshoring. Extant SCM research suggests that product recalls have a significant negative impact on financial performance, but gaps exist relative to the managerial actions to minimise their impact. Recall response strategies have become more important in the press, given that a single recall may result in the mandatory withdrawal of millions of products from the market, with firms incurring enormous logistics costs and brand damage. In this study, we address this gap in the research, and using a measure of product recall defined as the volume of products withdrawn from …
Vietnam as an emerging destination for offshore outsourcing of software development for finnish companies: A conceptual perspective
2009
Companies are constantly under pressure to produce software products more efficiently and within tight budgets. Offshore outsourcing has been seen as one solution to the dilemma, and lucrative outsourcing businesses have evolved in many countries, such as India, China and Russia. Vietnam is now emerging within this global outsourcing sector. This study investigates Vietnam as an offshore outsourcing destination for Finnish companies for developing their software products and related services. The research was undertaken by reviewing the literature of a) offshore outsourcing, b) offshore software production, c) information technology industry in developing countries, especially in Vietnam an…
Workshop on Global Outsourcing of Software Development
2010
Global outsourcing is a pertinent issue in today’s business world. Increasingly, software and non-software organizations from private and public sectors are attempting to develop some or all of their software through global outsourcing in order to enhance innovation, reduce development time and cost, improve quality and productivity, adapt to changing global economic and market conditions, to name a few. Global outsourcing is composed of near shore outsourcing (the software development work is done by the service provider in a nearby country) and offshore outsourcing (the development work is done in a very far away country). Global outsourcing is gaining significant importance, as it can pr…
Fine slicing of the value chain and offshoring of essential activities: empirical evidence from European multinationals
2014
The offshoring of more advanced activities is increasing and a debate about the limits of offshoring has emerged. Companies are fine-slicing their value chains, and moving beyond the offshoring of peripheral and non-core activities to the offshoring of advanced and essential activities that are closer to their core (e.g. research, design and product development). The challenge is to understand the limits of offshoring and the most appropriate modes of offshoring. The purpose of this paper is to analyze what activities are offshorable and how best to govern offshored activities. We argue that companies are redefining their core activities and in this process, some essential activities previo…
An Exploratory Case Study of Offshore Outsourcing: Problems in Multicultural Settings
2014
Outsourcing means using factors which are external to an organization to perform its functions whereas offshore outsourcing relies on using foreign resources to perform those functions. We focus in this paper on offshore outsourcing of information systems (ISs). We have conducted an exploratory case study of outsourcing IS support services. The services have been outsourced by a supplier organization which has been based in Finland. Main parts of its customer support services have been allocated to so-called production centers, which have been located in three countries; Latvia, India, and the Philippines. We have gathered qualitative data from nine experts via theme-based interviews. The e…
Risk management in offshore outsourcing of software production using the ICT-supported unified process model: A cross-case study
2008
Successful execution of ICT-supported unified process of offshore outsourcing (ICT-SUPOO) of software development can offer various important benefits. However, ICT-SUPOO of software development is very complex and risky, and often fails. Almost no empirical studies are available on the risk factors that affect the ICT-SUPOO. The objective of this study is to investigate the key risk factors associated with ICT-SUPOO, understand how they create risks, and how the risks can be alleviated. We carry out a multiple case study from both of the vendorpsilas and clientpsilas sites, where professionals with extensive experience in managing offshore outsourcing of software development were interview…
The ICT-Supported Unified Process Model of Offshore Outsourcing of Software Production: Exploratory Examination and Validation
2007
Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from …
A Conceptual Model of ICT-Supported Unified Process of International Outsourcing of Software Production
2006
This is an ongoing research in international outsourcing software production. This research examines how Software production through the ICTsupported unified process of international outsourcing could be executed and managed effectively. To address this research question, the results of an in-depth literature review in the areas of outsourcing, international outsourcing, information technology, and international software production is presented. This study proposes the information communication technologies? (ICT) - supported unified process model of international outsourcing of software production (SUPMIOSP). ICT-SUPMIOSP provides a detailed guideline on how to manage the entire process of…